From Route to, search for and select the new dial plan. Click.
(Optional) If you wish to forward calls only if the line is busy, enter the phone number where the calls will be forwarded in the Cfwd Busy Dest field. Note: In this example, calls will be forwarded to 705 in case the line is busy. Step 2. (Optional) If you wish to forward calls only if not answered, enter the phone number where the calls will be forwarded in the Cfwd No Ans Dest field. Note: In this example, calls will be forwarded to 705 if unanswered. Step 3. In the Cfwd No Ans Delay field, enter the number of seconds that the call should remain unanswered before it will be forwarded to the number. Note: In this example, the call will be forwarded after 20 seconds if not answered. Step 4. Click Submit All Changes. You should now have successfully configured Call Forwarding on your Cisco IP Phone through the web-based utility. Through the Phone GUI Step 1. On your IP Phone, navigate to the line where you want to enable call forwarding and then press the Forward softkey. Note: In this example, the line used is 8861.
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