Creating Custom Reports Within SolarWinds Service Desk - YouTube
Let's say your manager asks you to create a report for all laptops checked out by reservation during the last week. First, we'll locate a report that displays the data we're looking for. "Assets checked out in a date range by Location" looks promising. When we run the report, we can see it almost provides the information we need, but it displays all assets without any specific time range. Let's modify the report filters a little to create the report we need. First, we'll change the existing filter for assets checked out from two years to a one week timeframe. Next, we'll add a new filter for Asset Type, change it to 'Inclusive', and choose 'Laptops. ' Now let's run the report. Here's the final report. We can export it to a PDF and send it to the manager. For our next example, let's say your manager asks you how many tickets for each priority per location we closed last month. Again, we'll try to locate a report that displays the data we're looking for. "Closed tickets this month" looks promising, so let's open it.
Use NTA to collect NetFlow data from NetFlow-enabled devices for a high-level picture of overall network activity. Use LANGuardian to capture actual traffic packets at locations where it is critical to get more detail such as the Internet Gateway, remote sites, DMZ, Windows file shares, and devices that do not support NetFlow. SolarWinds users see LANGuardian traffic data embedded directly in NPM, SAM or NTA dashboards. Users can monitor or troubleshoot a device or application in the normal SolarWinds way, then seamlessly drill down into the additional traffic data provided by LANGuardian – data that is invaluable when it comes to keeping your network at optimal performance or troubleshooting problems when they arise. Seamless integration with SolarWinds The LANGuardian Integration Pack for SolarWinds makes it very easy for you to integrate LANGuardian with the following SolarWinds products: Network Performance Monitor Server & Application Monitor NetFlow Traffic Analyzer When you install the integration pack, it creates SolarWinds resources for common LANGuardian reports, and you can simply customize your SolarWinds pages to display these resources.
NetFort SolarWinds Integration Deep-packet traffic analysis and integrated user information. NetFort LANGuardian brings additional troubleshooting capability to your SolarWinds environment by providing instant access to packet level data, directly from SolarWinds NPM and SAM dashboards. LANGuardian is an ideal solution if you need that extra level of visibility provided by deep-packet inspection at critical points in your network.
See the License for the specific language governing permissions and limitations under the License.
With SolarWinds NPM 's quick installation, discover devices to start monitoring them. SolarWinds NPM monitors & displays response time, availability, and performance of network devices. It also has an intelligent alerting system and executes actions (sending email, using Get or Post URL Functions etc. ) on alert creation and reset. A SolarWinds NPM alert is an automated notification that a network event has occurred, such as a server becoming unresponsive. The network event that triggers an alert is determined by conditions set up during alert configuration. What does Opsgenie offer SolarWinds NPM users? Opsgenie provides a bidirectional integration for SolarWinds NPM. The integration leverages SolarWinds NPM 's "Send a Post Request to a Web Server" functionality and OEC utility to automatically create alerts and synchronizes alert status between SolarWinds NPM and Opsgenie. With Opsgenie's SolarWinds NPM Integration, Opsgenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
LANGuardian traffic data embedded in a SolarWinds dashboard provides the detailed information that is needed to help you identify whether the user, the application, or the network is at fault. VPN congestion When SolarWinds NPM raises an alert after detecting congestion on a VPN connection, you can drill down into the LANGuardian traffic data for the connection and identify the client, server, application or user that is causing the congestion. "Solarwinds NPM is very good at giving us alerts on high bandwidth utilisation on a port or link, then we go to LANGuardian to get to the packet level detail, to figure out what is going on and understand exactly why the utilisation is high and who is causing it. The beauty of your product is in the detail. " – Public sector customer, Livingston, Scotland. "We need greater insight over what is taking place on our internal network, systems, services, and external web farm – seen through a single SolarWinds dashboard or portal. We need to keep downtime to a minimum both internally and on our external customer-facing web farm.